General Provisions

All our sales, works, quotations, invoices, order confirmations, deliveries, and services are governed by the following terms and conditions. Any differing terms from the buyer are not accepted. The buyer is deemed to have taken notice of and accepted these general terms and conditions of sale, regardless of the form in which they were communicated. Our terms take precedence over those of the buyer. Deviations from, modifications to, or additions to these general terms and conditions are only valid with our express prior written consent. These terms are governed by Belgian law and interpreted in accordance with the applicable provisions of the Belgian Civil Code and relevant European legislation, including but not limited to Regulation (EU) No. 2019/1020 on market surveillance and Regulation (EU) No. 952/2013 on the Union Customs Code.

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Offers and Delivery Times

All our offers are non-binding and made without commitment regarding delivery or execution dates, which are always approximate. The buyer shall not be entitled to any compensation or penalty for delays in delivery or execution. Delay cannot be used by the buyer as grounds for cancellation of the agreement.

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Orders and Force Majeure

An order only binds the buyer and shall only bind the seller upon written confirmation. All orders must be made in writing; verbal orders will not be accepted. If we are unable to perform the contract due to force majeure, strike, lockout, fire, bankruptcy of a supplier, or similar events, we reserve the right to terminate the agreement without any obligation to pay compensation.

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Order Cancellation

If the buyer cancels an order after written confirmation from the seller but before production has started, a cancellation fee of 30% of the total order value is due within eight days. If the order is cancelled after production has started, a cancellation fee between 50% and 100% of the total order value is payable within eight days, depending on the timing and production progress.

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Delivery Terms

Unless otherwise agreed, goods are delivered and accepted at the seller’s warehouse. Goods are transported at the buyer’s risk and expense.

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Complaints and Liability

Any complaints regarding non-conformity or visible defects must be submitted in writing to the seller’s registered office within 3 months of delivery, along with a clear description of the defects, under penalty of inadmissibility. Complaints must mention our invoice number, delivery date, and include a detailed description supported by photos and samples.
It is the buyer's responsibility to inspect the goods for defects, even if they are forwarded to a third party. We cannot be held liable for defects resulting from normal wear and tear, deliberate damage or negligence by the buyer or their customer, improper use, or failure to follow the technical specifications (available upon request).
No product may be returned without our prior written approval. An amicable solution will be sought first. The seller’s liability is limited to the value of the goods supplied and does not cover transport costs, VAT, import duties, or processing and/or finishing costs. The seller is not liable for indirect damage, consequential loss, loss of profit, or reputational damage.

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Processing and Acceptance of Goods

The processing and/or cutting of the goods, or any part thereof, shall be considered as acceptance and constitutes a waiver of all rights to submit any complaint, including those related to hidden defects. The seller's liability for hidden defects is limited solely to the repair or replacement of the defective goods. The seller can under no circumstances be held liable for any other form of compensation, whether direct or indirect.

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CITA Tolerances

All our deliveries are subject to CITA tolerances:

• Test Reports: A maximum deviation of ±3% from the original report is permitted.

• Bow/Skew Deviation:

  • Aq < 2% of the fabric width for fabrics with a width ≤ 140 cm

  • Aq < 1.5% of the fabric width for wider fabrics

• Roll Length: The deviation between the delivered and invoiced roll length shall be less than ±1%.

• Roll Width: A tolerance of -0.5% to +1.5% is accepted between the stated width and the actual usable width. The width is determined by five random measurements taken at different locations on the roll.

• Compensation: To qualify as “first choice” quality, a roll of fabric may contain no more than 6 faults per 50 linear meters.
  The manufacturer inspects the goods and marks any faults. For each fault, a 20 cm compensation is allowed.
  Colors must be evaluated under artificial daylight D65. In case of dispute regarding color deviation, a spectrophotometric analysis may be conducted (if applicable) against the standard reference color. A maximum Delta E deviation of 1 is considered acceptable.

 

Payment Terms

Unless otherwise agreed in writing, all our invoices are payable in full and without discount upon delivery at the seller’s registered office at Industrielaan 16, 8770 Ingelmunster, Belgium.

 

Late or Non-Payment

In the event of total or partial non-payment of an invoice on the due date, and without valid reason, the outstanding balance shall be increased by 12%, with a minimum of €125, following a formal notice of default. Even in the event of deferred payment being granted, this penalty still applies. In case of non-payment within the agreed term, we reserve the right to suspend further production and deliveries.

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Interest on Late Payment

Any invoice not paid by the due date shall automatically and without notice be increased by a conventional late payment interest of 12% per annum until full settlement.

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Retention of Title

All goods sold remain the property of the seller until full payment of the sales price — including principal and all ancillary costs — has been made, even if the goods have been processed. From the moment of delivery, the buyer assumes all risks of loss, destruction, or damage to the goods. The issuance and/or acceptance of bills of exchange or other negotiable instruments shall not constitute novation of debt and shall not alter the present terms and conditions.

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Warranty Disclaimer

Unless otherwise agreed in writing, all goods and works are supplied without warranty. The goods are delivered as is, with any customary minor deviations, which are known to the client and are to be inspected by the client upon delivery.

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Intellectual Property and Product Origin

All designs, samples, technical data sheets, production data, and fabric and trimming designs remain the intellectual property of the seller, unless explicitly agreed otherwise in writing.
Any form of reproduction, imitation, or reverse engineering is strictly prohibited under Belgian law and Directive (EU) 2016/943 on the protection of undisclosed know-how and business information (trade secrets).
All textile products are exclusively manufactured in the weaving mill of Deltracon, located in Ingelmunster, Belgium.
The composition of each product is listed on the corresponding invoice, in compliance with Regulation (EU) No. 1007/2011 on the naming of textile fibres and the labelling and marking of the fibre composition of textile products.
The origin of raw materials is recorded through Intrastat declarations, in accordance with Regulation (EU) No. 638/2004 and Implementing Regulation (EC) No. 1982/2004.
The entire production chain is traceable and complies with EU standards regarding sustainability, product safety, and origin marking.

 

Jurisdiction and Applicable Law

All disputes relating to these invoices or contracts fall under the jurisdiction of the Courts of Kortrijk or the Justice of the Peace in Izegem (Belgium). However, the seller also reserves the right to bring the dispute before the court of the debtor’s place of residence.