Introduction

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Deltracon is committed to protecting your privacy and handling your personal data with care, transparency, and in compliance with the applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 ("GDPR").

 

This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us, either as a client, supplier, partner, or visitor to our website.

 

Data Controller:

Deltracon BV, Industrielaan 16, 8770 Ingelmunster, Belgium
Company number: BE 0435 427 654
Email: info@deltracon.be
Phone: +32 (0)51 31 97 00

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​What data do we collect?

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Depending on the nature of your interaction with us, we may collect the following types of personal data:

• Identification and contact details: Name, address, telephone number, email address

• Professional information: Company name, VAT number, position or job title

• Communication data: Content of messages, email correspondence, feedback

 

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Why Do We Process Your Data?

 

We process your personal data for the following purposes:

• To provide and manage our services and customer relationships

• To respond to your inquiries or requests

• To manage contracts and business operations

• To comply with legal and regulatory obligations

• To send newsletters or promotional materials (only with your explicit consent)

• To improve our website, services, and user experience

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Legal Basis for Processing

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We process your personal data based on one or more of the following legal grounds:

• Your consent

• The necessity of processing for the performance of a contract

• Legal obligations to which we are subject

• Our legitimate interests, such as improving services and maintaining business relationships

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Data Retention

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We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law (e.g., tax or accounting obligations).

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Sharing of Personal Data

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We do not sell or rent your data. However, we may share your data with third parties when necessary, such as:

• Trusted service providers (e.g., IT, accounting, hosting) under a data processing agreement

• Legal authorities when required by law

All such third parties are required to handle your data in accordance with applicable privacy laws.

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Your Rights

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Under the GDPR, you have the following rights:

• Right of access: Request a copy of your personal data

• Right to rectification: Request corrections to inaccurate or incomplete data

• Right to erasure ("right to be forgotten")

• Right to restrict processing

• Right to data portability

• Right to object to certain types of processing

• Right to withdraw consent at any time (for processing based on consent)

To exercise any of these rights, please contact us at info@deltracon.be.

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Data Security

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We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

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Complaints

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If you have any concerns about how we handle your data, you may contact us directly. You also have the right to lodge a complaint to the Belgian Data Protection Authority, Rue de la Presse 35, 1000 Brussels, tel +32 (0)2 274 48 00 or via email : contact@apd-gba.be.

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Changes to This Policy

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Deltracon BV reserves the right to modify this Privacy Policy at any time. The latest version will always be available on our website. We encourage you to review this page periodically to stay informed about how we protect your data.